Customer satisfaction is ShopV's top priority.

Our quality control teams will check your items carefully before shipping. It is suggested that you check your size chart before ordering carefully.

If you are not satisfied with the items you received, we can arrange an exchange or a refund for you, but you should responsible for the related expenses.

Returns & Refund Process:

1. Please email or contact the online customer service team to describe your problem in detail.

2. Provide photos of the package and the received product.

3. Return the relevant items (received product+ original purchase voucher + original packaging) to us.

4. ShopV will deal with the goods as soon as possible after receiving them.